Privacy Policy
This Privacy Policy ("Policy") describes how Clear Gate Finance collects, uses, stores, and shares your personal data when you visit our website or use our services.
Clear Gate Finance, together with its affiliates and subsidiaries (collectively "Clear Gate Finance", "our", "us", or "we"), respects your right to privacy and is committed to protecting the personal data we process. We comply with applicable data protection laws, including the California Consumer Privacy Act (CCPA), the EU General Data Protection Regulation (GDPR), the Hong Kong Personal Data (Privacy) Ordinance (PDPO), and applicable Indian data protection legislation.
By using the Clear Gate Finance website (the "Site") and/or the Clear Gate Finance services (the "Services"), you accept this Privacy Policy, our Cookies Policy, and our Terms of Service.
What is personal data?
"Personal Data" means any information that can either itself identify you as an individual, or that can be connected to you indirectly by linking it to other identifying information that we hold about you.
When do we collect your data?
We collect data about you directly from you, from third parties where you have granted consent, and automatically through your use of the Services:
- When you visit our Site or engage with one of our marketing emails
- When you create or update an account with us
- When you complete a transaction using our Services
- When we receive data from third-party payment partners or credit bureaus
- When you contact our support or customer service team
- When we collect information to comply with applicable regulations or to manage risk
How do we use personal data?
Clear Gate Finance collects and uses personal information for the following reasons:
- To provide our payment services and process your transactions
- To manage risk and prevent fraud
- To comply with legal obligations and requests from regulators
- Based on our legitimate interests, such as product development and analytics
- Based on your consent, such as for marketing communications
How do we store your data?
We use servers located in the European Union, the United States, and Singapore to store personal data, and we take appropriate technical and organizational measures to protect it from unauthorized access, alteration, or disclosure.
Data retention
We retain your personal data only for as long as is necessary to fulfill the purposes for which it was collected, including to satisfy any legal, accounting, or reporting obligations.
Security measures
We maintain administrative, technical, and physical safeguards designed to protect personal data against accidental or unlawful destruction, loss, alteration, unauthorized disclosure, or access.
Third-party service providers
We work with third-party payment partners, credit bureaus, and service providers who may process personal data on our behalf. We require these parties to handle personal data in a manner consistent with this Policy and applicable law.
Your rights with regards to personal data processing
Subject to applicable data protection laws in your jurisdiction, you are entitled to the following rights:
- The right to withdraw consent at any time
- The right of access to your personal data
- The right to rectification of inaccurate data
- The right to erasure of your data
- The right to restrict processing
- The right to data portability
- The right to object to processing, including automated decision-making
- The right to lodge a complaint with a supervisory authority
Children's Privacy
We do not knowingly process the personal data of children under the minimum legal age in their jurisdiction. If you believe a child has provided us with personal data, please contact us at support@cleargatefinance.com so we can take appropriate action.
Changes to this Policy
We may update this Policy from time to time. We encourage you to review this page periodically to stay informed about how we are protecting your personal data.
Contact Us
To exercise your data protection rights, or if you have questions about this Policy, please contact us at support@cleargatefinance.com. For further questions, you may reach our Data Protection Officer at dataprotection@cleargatefinance.com.